FAQs

All relevant images, Breakdown of the products or services you offer, Contact information, Where you offer your services; locally, provincially or nationally, Content, Company logo, Legal Requirements, Communication and Feedback, Example Website Templates (if any), Technical Requirements.

We have a few payment schedules that we use depending on the size and scale of the project. We know paying 50% upfront may not be realistic if you're committing to a $50k redesign. In this case, we'll create a payment schedule that makes sense for your business.For smaller projects, we typically do 50% down and 50% halfway through. We also offer a 10% discount for complete upfront payment on any project. So if your project costs $30,000, you'd save $3,000 by paying upfront.

We can either transfer the domain to us, as hosting is included, but should you prefer to stay with your current service provider, we can point the domain to our server.

.com is generally defined as the global (international) domain extension (tld), while .co.za is the local (South African) extension (tld). .co.za is included in our Monthly Web Design Packages.

No, logo design is not included. We have a graphic design department that can design an Awesome Logo for you. See our logo design packages here

Our packages include 1-hour maintenance per month, so just send us your updates and we will attend to it asap. Generally our turnaround time for updates is 1 – 2 business days.

Answer:

1. Web design involves the visual and interactive aspects of a website, including layout, graphics, and content organization.

2. Web development focuses on the technical aspects of building the website, such as coding, functionality, and backend programming.

You can cancel at any time, we only require a 30-day notice period. After the 30 day period, the website and emails will be deactivated.

We can either transfer the domain to us, as hosting is included, but should you prefer to stay with your current service provider, we can point the domain to our server.

.com is generally defined as the global (international) domain extension (tld), while .co.za is the local (South African) extension (tld). .co.za is included in our Monthly Web Design Packages

We will host your site, it is included in the monthly retainer.

Answer:

1. SEO (Search Engine Optimization) is the process of improving a website to increase its visibility in search engine results.

2. Web design plays a significant role in SEO because a well-designed website will load faster, be more user-friendly, and be properly optimized for search engines. Elements like mobile-friendliness, image optimization, clean code, and structured content all contribute to SEO success.

Answer: A mobile-friendly website automatically adjusts to fit the screen size of mobile devices. Most modern websites are built with responsive design, which ensures they are mobile-optimized. If mobile-friendliness is critical for your business, make sure to specify this requirement to your web design team.

Answer: Website hosting is a service that stores your website’s files and makes them accessible online. You need a hosting provider to store your site’s files on a server. Some common web hosting services include GoDaddy, Bluehost, and SiteGround. Many web design agencies offer hosting as part of their services, or they can recommend a provider.

Answer: Website hosting is a service that stores your website’s files and makes them accessible online. You need a hosting provider to store your site’s files on a server. Some common web hosting services include GoDaddy, Bluehost, and SiteGround. Many web design agencies offer hosting as part of their services, or they can recommend a provider.

Not necessarily. We can set up your store structure first with demo products in your categories and add your products later. However, having your product information ready will speed up the process.